At the checkout there are three options for the delivery of your purchase, flat Rate (2nd class post), first class and recorded next day delivery
All 1st class orders are delivered by Royal Mail. You will usually receive this within 1-2 working days if you live within the UK.
All 2nd class orders will be received within 2-3 working days if you live within the UK.
Recorded Next Day Delivery
ALL orders must be placed before 2pm (Monday – Friday) in order to receive your purchase the following day.
- A signature is required upon receipt of all Recorded deliveries.
- Orders placed on a Saturday, Sunday or bank holiday will arrive the second working day
Returns and Refunds
If you are not entirely happy with your purchase we are happy to exchange items or refund your money.
In order for this to happen may we kindly ask that items are returned in a saleable condition with original packaging. Garments must be returned unworn and unwashed.
We cannot refund or exchange items that have been used.
Please contact us in writing within 7 working days of delivery (excluding weekends and bank holidays) informing us of your intention to return the goods.
P&P and returns postage/carriage cannot be refunded as this is a direct cost unless the item is faulty. However you will not be asked to pay additional postage/carriage if you request an exchange.
Refunds will be processed upon receipt of returned goods.
Claims for lost parcels cannot be accepted without proof of postage. Contact your post office for information.